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Need Help? Contact Your Advocate
To help you find the answers to your benefit related questions, we have included the contact information for all of our providers on this page.
Client Advocate - We are here to support you!
What does a Client Advocate do?
We help you in a variety of ways, here are some examples:
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Password and login assistance for the PlanSource enrollment system
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Questions regarding Natus Medical’s benefits
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Phone-based enrollment assistance (open enrollment, new hire enrollment, life event changes)
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Assistance with claim issues
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Prescription questions
A majority of issues are solved the same day.
All calls adhere to privacy best practices and HIPAA standards.
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